Project U. Blog

Conflict with someone you care about (or have to work with), can make the stakes for satisfactory resolution very high. How you handle the situation affects not only how you feel about yourself, but also how the other person feels about you. Swallowing your needs may lead to resentment.  Lashing out may damage the relationship.

So how do you speak up for yourself, listen to the other person, and manage to keep an openhearted connection when you are in the middle of a heated disagreement?

Deepak Chopra says that through mindfulness, we can begin to develop ”the ability to calmly and objectively observe a situation, acknowledge when we are being triggered and choose how we want to respond. Instead of feeling stuck in knee jerk reactions and conditioned patterns of behavior, we free ourselves to make choices that will help us fulfill our deepest desires for love, fulfillment and happiness.”*

That really resonates for me. There are several mindfulness practices, including self-empathy that help me to consult my heart before acting on emotion.  In so doing, I get the chance to express myself with compassion– for myself - as well as for the other person, rather than responding out of anger, guilt or fear.

Following this path doesn’t mean giving up on what you want.  It also doesn’t mean ignoring the needs and wants of the other person either. Considering both sets of needs is important when you care about the relationship.

At times when it seems easier to clam up or lash out, consider whether either of those actions will deliver a peaceful, satisfying result. When the answer is no, investing the energy to calmly engage can be worthwhile.  Once committed, here are some tips that can help guide you through a connected interaction:

• Take time to self assess. A deep breath and a brief time-out may enable you to connect with your feelings and needs. Sometimes saying, “This issue is clearly very important, and I really want to talk about it with you. Can you give me a minute to get my thoughts together?” may be just what you need to center yourself.
• Focus on the issue, not the person. Avoid name-calling and personal attacks to reduce the likelihood of hurt feelings.
• Acknowledge feelings. Respectfully listen and acknowledge the person’s feelings, either verbally or by giving them undivided attention. Be careful not to tell someone that he or she “shouldn’t” feel a certain way. Also try saving your point of view until after the other person knows that you understand how intensely they feel about the issue, even if you don’t agree with their point of view.
• Try curiosity not defensiveness. Avoid defending yourself by proclaiming innocence, or rightness, or by attacking and blaming the other person.  This escalates a confrontation. Instead, ask for more information, details, and examples. There is usually some basis for the other person’s complaint and these questions can lead to a better understanding of what the issue is.
• Give/Ask for specifics. When you or the other party has complaints, ask for (or give) specific examples so you can both get greater clarity.
• Find points of agreement. Usually, a conflict has points of agreement.  Seek places where your needs match the needs of the other person. Finding common ground, even if it’s simply agreeing that there is a problem, can contribute to a solution.
• Consider many options. Invite collaboration and resolution by offering and asking politely for suggestions and alternatives. Carefully consider each suggestion and be open to trying an approach you might not have previously considered. 

And remember, with any important relationship, conflict resolution is not about winning. It’s about taking care of you while seeking solutions that meet needs for all involved parties. Take a deep breath - and good luck

*Quotation from Oprah Winfrey's 21-Day Relationship Meditation Challenge document Day 16.

This week, as I mourned the horrendous loss of life in the Connecticut school shooting along with the rest of the country, I asked myself this question many times, “How do you stop a crazed gunman?” Sadly, the answer seems to be, you probably can’t.  By the time he is holding the gun, the time to stop him or her, has passed.  But that answer doesn’t satisfy my heart and so I continue to seek a response, a course of action so that I may begin to heal my grief with hope.

I believe that while we may not be able to stop a crazed gunman, we may be able to help the child that might otherwise become that gunman.  Inside all of us is a child, a child who may have been bullied, who may have had problems, been traumatized, or who may have been overlooked and passed over and passed along in our system.

Somehow, we have got to take better care of our children, and perhaps that starts by taking better care of ourselves.  Perhaps we need to take an extra moment out of our day to be kinder to ourselves, and then to others.  Perhaps we should stop and help, even when it would be much easier on us and on our hectic schedules to keep on going.

Perhaps I can take a moment to notice and acknowledge the challenges facing another human being.  I can smile.  I can say please and thank you.  I can greet another person with kindness and acknowledge our shared humanity, whether it is a homeless person, the cleaner at the gym or the assistant at my office.   I can take time to call and check on an elderly friend and lend an empathetic ear.

I think I’m a decent person, and yet, I know I can be better.  I can find ways to voice my opposition to injustice I can open my heart not just to my family, but also to the family of man.  I can stop asking, “What’s wrong with this world? And start asking, “What’s right with this world, and how can I be a part of it? “

I can question myself when I feel jealousy, resentment, fear or hatred.  I can get help to understand those feelings, and in turn, help others, especially our children, to understand their feelings – and to cope with them. I can find ways to heal myself, through prayer, yoga, meditation, nonviolent communication and community.  I can reach out.  I may not be able to save the world, but I can be more loving every day, to myself and to others.

I owe it to those innocent children in Connecticut to not just wonder how such horror can occur, but also to wonder what might we do collectively, and individually to change the things in our world that don’t support  the mentally ill, and the children who are suffering from trauma and other kinds of wounds.  Maybe that includes better gun control, maybe that includes locking down our schools, but I also believe it means helping people to love themselves – and each other more. How can we support each other so that we can be well in body, mind and spirit?  How do we work toward loving inclusion, embrace and assist those who are less fortunate or different from ourselves?

How do I become an instrument of good works and positive change?

We may not have all the answers, but I believe that if we keep asking the right questions and seek to live with love, respect, kindness and make wellness a priority over video games as babysitters, more possessions, climbing the corporate ladder and a million other distractions that keep us from putting our children and our souls first, then we can and will change the world.   It is my only hope.

This post originally appeared in my "personal blog" www.7layerliving.com on Monday, December  17, 2012.

Have you ever noticed that when you are doing what you love, you feel peaceful, clear and alive? You feel like you have energy to go on for hours without tiring and you can’t wait to do it again.  In these moments, you are aligned in body, spirit and mind.  All is well with the world.

On the other hand, when you’re not excited about getting out of bed in the morning or you find yourself exhausted all the time, check in.   If nothing seems good enough, is it because you are spending all your energy keeping up appearances to fit into other’s expectations?  Are you possibly living by your own faulty assumptions and expectations about what your life “should be”?

Listen for the whisper of your authentic self.  When you engage in activities that please your parent(s), your lover or someone other than you, chances are, you are not honoring your truth.    The funny thing about that is that your truth won’t leave you alone.  It pushes on you, often in some subconscious way, creating stress and fogginess.  Sometimes you may even create bad habits like overeating or engaging in substance abuse to better ignore that small voice nagging at you, trying to tell you,  ‘something is not right here.’

We are often afraid to hear what our inner voice has to say.  There may be guilt, anger, conflict and ultimately, a need to take corrective action if we are courageous enough to allow ourselves to pay attention. But that voice is your friend.  It is the voice that wants you to experience the joy of aligning to your life purpose.  Like a good friend, it will keep nagging you to do the right thing for you.  

I won’t kid you.  If you’re not in the habit of honoring your authentic self, it can be a challenging journey to acknowledge who you are.  You may disappoint some people in your life.  You may leave some others behind.  You may need to start a new career.  It can be scary – BUT, the place it will lead you - back to yourself - will be incredibly meaningful and empowering.   

If you aren’t sure where or how to start to listen to your inner voice, here are some of my favorite resources and ideas to get you started:

1) Start a mindfulness or a meditation practice of your choice.  Any mindfulness practice will put you back in touch with yourself.  There are tons of resources online – and practices come in many flavors.  Explore and experiment. 

2) Create space and time in your life to do more of the things you love.  Take 30 minutes a day (or more) to do something for you.

3) Find a book to guide you.  Here are some of my favorites:  

• The Joy Diet, Martha Beck – A 10-step process to bring more joy to your life in every way
  
  
•  I Could Do Anything If I Only Knew What It Was, Barbara Sher – My favorite resource for finding your career passion
  
  
• The Artist’s Way, Julia Cameron – A classic primer for artists and anyone interested in accessing more creativity in their life

4) Work with a coach.  Individual or group coaching can be useful if you want a partner to help support and guide you toward clarity about your authentic path.  (More on this)

5) Work with a therapist.  Therapy may be extremely beneficial for certain situations.  If you have experienced trauma, or face serious emotional issues or medical conditions, including anxiety and depression, working with a psychotherapist may be an important first step to finding your way.

Once you find your personal truth and accept who you are and what you value as being good and worthwhile, you can begin to make choices that lead you to more joy.  Take a breath and listen.  Know that you are worth it.

Interested in a complimentary 30-minute coaching consultation?  Call me at 781-237-3420 or send me an e-mail at cat@theprojectcoach.com  to find out how you can clarify your goals and make your dreams come true.